Maia Mitšulis · The first certified PCM trainer in Estonia

Clarity in communication. Ease in your relationships

I deliver practical tools to understand personality, reduce stress, and communicate better – at work and beyond it

Get Started
Maia Mitsulis PCM Trainer E1765725522952

Why use PCM?

Misunderstandings, stress, difficult conversations... Communication shouldn´t feel this hard.

Know about perception

How you interpret people and situations

Understand needs

What keeps you motivated and balanced

Realise stress patterns

How communication changes under pressure

PCM (Process Communication Model®) is a set of practical tools that help you understand how people perceive the world, what they need to stay in balance, and how communication changes under stress – so you can communicate more effictivly
Result: less misunderstanding, less stress, and clearer conversations – at work and at home
How we can work together

Discover Our Comprehensive Communication Training Services

Transforming individuals and teams through effective communication strategies and stress management techniques.

learn more

Personal PCM Debrief Session

A good start for understanding your communication style, your unique structure of personal strength, and your own way to get energized.

PCM Core Training

A foundational 16 hours program focusing on the Process Communication Model to improve communication skills and personal development.

PCM Profile for Leaders and Leadership Training

A tailored programme for leaders, enhancing their ability to manage stress and foster effective communication within their teams.
ba.svg

Have you ever been nervous before an important talk, not knowing how to handle it?

With PCM in mind, you are there prepared, calm and conscious of yourself and others. You have something to say — with PCM, you know, how exactly to get your message there.

Have you ever felt lack of motivation, not being conscious why something has changed?

PCM has some precise answers and personal lifehacks just for you.

Do you need fast recovery from stress?

Process Communication Model was built on observation and understanding of humans’ stress nature by dr Taibi Kahler starting back there in 1970s. We have it covered.

Did it happen to you speaking the same language with person and thus not understanding each other at the same time?

PCM has simple and structured explanation — once known, you cannot forget it. You are given clear interface of human communication to use day by day.

About Trainer

Nice to meet you! I am Maia Mitšulis, the first and so far the only certified PCM® communication trainer in Estonia. At some point, it felt like a natural next step for me to become communication trainer because I’ve always been drawn to harmony — both in spaces and in mind.

My background is in graphic and interior design, where beauty and function come together to create clarity and ease. So PCM is a great tool to design beautiful and comforting relationships.

As a trainer, I am caring, calm and attentive. I love to create welcoming and light atmosphere where everyone is seen and appreciated, and gets maximum profit of participation in the session.

Read More
trainermaiamitsulis

What Our Clients Say

Thanks to PCM, I can understand my conversation partner and the situation more quickly. This means that less energy is expended and decisions are made more quickly.
I did the training with my employees. We got to know each other better and realised that our personalities are a perfect match. This knowledge improves communication and makes us more successful!
Now I have the tools to adapt to different communication styles and avoid unnecessary conflicts. Special thanks for your energy and ability to explain complex things in simple language. It was not only informative, but also really interesting!

Frequently Asked Questions

What is PCM?
 
PCM® is practical communication and personality model that helps people understand how they and others think, communicate, and react under stress.
Developed by psychologist Dr. Taibi Kahler, PCM identifies six personality types that exist in all of us in different combinations. The model shows:
  • how we prefer to communicate
  • what motivates us
  • what we need to stay in balance
  • how stress affects our behavior
  • how to communicate more effectively with different people
What PCM is not
 
PCM is not:
  • a personality test that puts you in one box
  • a diagnostic or therapeutic model
  • a tool for labelling or manipulating people
Instead, PCM is about understanding patterns, increasing flexibility, and choosing effective ways to communicate, especially under stress.
 
PCM helps you understand why communication sometimes fails — and how to make it work better. With yourself and with others.
 

Is this therapy? 

No, this is process of acqiring of set of practical skills in the field of communication psycology. At the same time, getting know one’s psycological needs, personal structre and other unique patterns often has quite therapeutical effect.

Who is it for? 
 
It is for those people who want to grow their adaptive and emotional intelligence, improve self-management as well as quality of any relationship.
Because any good relationship begins with pleasant and effective communication.
 

How long is a session / training? 

Your personal debrief session lasts about 2,5 hours, followed by a supportive one-hour meet-up after a month.

PCM Core Training programme lasts 16 hours and can be spread over two or four days. The most effective option is to meet four times, once a week for 4 hours each time.

In what language?
 
I deliver PCM profiling debrief sessions and training in three languages — Russian, Estonian and English. Currently, the PCM questionnaire is available in Russian and English, and I am working on translating it into Estonian.

Online or in-person? 

The PCM profile debrief session can be held online or in person in the Tallinn area. PCM training sessions are available in person anywhere in Estonia. I am also open to international collaboration.

What do teams typically gain from it? 

A comforting atmosphere, mutual understanding, a significant reduction in the number of conflicts, greater satisfaction with the process and results, a more uniform contribution from participants, fewer transitions between teams and a reduced desire to leave the team. Some teams also report a significant acceleration of work processes where PCM can be implemented not only in communication between people, but also in the working flows. For example, this can be seen in the advertising and marketing fields.

Take the First Step Towards Transforming Your Communication Today!

email us at:

contact@tujutaju.ee

© 2026 Tujutaju OÜ. Clarity in communication

Scroll to Top